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How do I check the API / Network on my card terminal?

Select the card terminal model you have below and follow the relevant steps to check your API/Network on your card terminal.

V400m / e285 card terminal

  1. From the main screen on your card terminal, access the Admin menu using the PIN code 5358 followed by the green circle button.
  2. Go to Network and select Diagnostics.
  3. Select Terminal API / Network.

Fresha S1 card terminal

  1. From the main screen, tap on Settings and select Diagnostics.
  2. Tap on the PSP connection and continue to the next part.
  3. Tap on Terminal API and continue to the next part.
  4. Tap on Endpoints and continue to the next part.

NOTE: If you experience any errors while following the above steps, please send us a screenshot or a video at hello@fresha.com, using your registered email, and we'll investigate this further. 

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