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How do I activate my card terminal?

Once your card terminal has arrived, it’s time to activate it. 

Activate a V400m / e285 card terminal

  1. Plug in the charger to turn the card terminal on (if this doesn’t work, hold the green circle button on your card terminal for 5 seconds and allow a few minutes for the Fresha logo to appear on the screen). 
  2. During startup, the display turns on and off a few times. Let the battery charge for at least four hours while you continue with the next steps.
  3. Press 1 followed by the green circle button on your card terminal.
  4. On the Fresha platform, go to Card terminals and click Activate next to the relevant terminal.
  5. On your terminal, access the Admin menu using the PIN code 5358 followed by the green circle.
  6. Tap Network and select Wi-Fi.
  7. Turn ON the Wi-Fi toggle switch.
  8. Select the + icon to scan for a Wi-Fi network to add. 
  9. Select the Wi-Fi network you’d like to join.
  10.  Enter the Wi-Fi password followed by the green circle button.
  11. Tap on the check mark to confirm.
  12. Within a few minutes, a Wi-Fi icon and cloud icon will appear at the top of the display.
  13. Once you have connected the terminal to Wi-Fi, it may start running some software updates which may take up to 20 minutes

Activate a Fresha S1 card terminal 

  1. Plug in the charger to turn the card terminal on (if this doesn’t work, press and hold the power button until the display turns on and allow a few minutes for the Fresha logo to appear on the screen). 
  2. After selecting your language on the Welcome screen, tap on the arrow button. 
  3. On the Setup Wi-Fi screen, select the + icon.
  4. Turn ON the Wi-Fi toggle switch.
  5. Select the Wi-Fi network you’d like to join.
  6. Enter the Wi-Fi password and select OK.
  7. Within a few minutes, a Wi-Fi icon and cloud icon will appear at the top of the display.
  8. Once you have connected the terminal to Wi-Fi, it may start running some software updates which may take up to 20 minutes.

After your card terminal has been activated, we recommend running a quick test sale through it to see how it works. Click here to learn how to process payments through your Fresha card terminal.

PRO TIP: The device is designed to execute software updates during the night, ensuring a seamless user experience without any interruptions during your productive day. For this, we strongly advise you to keep the device connected to a power source at all times to guarantee a smooth update process.

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