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How do I create and manage deals?

Whether you create discount codes for holidays, off-peak prices or offers to attract new clients, Fresha deals are a great way to drive bookings and sales.

There are four types of Fresha deals available, each designed to reward and retain clients while also filling up your calendar:

Promotions
Create a discount redeemed by clients entering the code when booking online or during checkout at Point of Sale.

Flash sale
Immediately apply a discount online and let your team members to manually add it to appointments and sales.

Off-peak pricing
Dynamically change your online service prices to boost your sales when you are less busy.

Last-minute offers
Apply a discount for bookings made just before an appointment starts. 

 

Deal FAQs for businesses

How do I edit a deal? 

  1. Go to Engage and select Deals.
  2. Click the three dots next to the deal, or the Options button on Deals overview page, and click Edit.
  3. From here, you can also duplicate the offer, deactivate it or archive it. There are also options to send a marketing campaign. 

How do I apply deals during checkout?

Follow this guide to apply an existing deal or discount. 

How do I measure the success of a deal?

  1. Go to Engage and select Deals
  2. Click on an existing deal and it will display a summary of your deal performance, which includes:
  • Total des ventes
  • Offres appliquées
  • Nombre total de clients

Explore how all of your Deals are performing in your Discounts Summary in the Reports section.

Can clients use more than one deal at a time?

Clients can only use one deal or discount per item, and the larger discounted rate will apply. For example, if a service is already reduced to half price, clients cannot apply a further 10% discount code or deal on top of this. However, clients could use a 10% discount code on other non-discounted items in their booking or cart.

Deal FAQs for customers

How do I use a discount code during online booking?

First, choose a service, staff member and date as normal. You’ll then have the option to apply a discount code to your booking before confirming the appointment. Simply enter the code in the discount code box and click Apply. The full price will then be discounted and displayed before you click Confirm.

Why isn’t my discount code working?

There are several reasons why a code may not apply while booking online. A discount code must be valid for the dates you’re looking for, and for the services or items you’re buying. The code may have a minimum purchase amount or be limited to a certain number of uses. You may have already used a code that’s limited to one-time use. Your selected items may already have a higher discount applied. Or you may have made an error in typing out the code. Reach out to the business you are booking with for more information. 

Can I use more than one deal at a time?

You can only use one deal or discount per item, and the larger discounted rate will apply. For example, if a service is already reduced to half price, you cannot not apply a further 10% discount code or deal on top of this. However, you could claim a 10% discount code on other non-discounted items in your booking or cart. 

 

 

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