How do clients make a purchase from my online store?

Once you’ve set up your online store, you can start selling your products online. Use the link to let clients know your store is open for business, and start attracting more sales online!

It’s really easy for your clients to purchase something from your store:

  1. Click the link for instant access to your store.
  2. Browse the products available in your store and click to find out more about each of the products you have listed. 
  3. Click Add to cart under the products they’d like to purchase. 
  4. Once all of the items they’d like to purchase have been added to their cart, click Checkout
  5. They’ll be asked to log into their Fresha account or create one if they don’t already have one.
  6. Based on your shipping preferences, the client will be able to choose whether they’d like Pickup or Delivery.
  7. If the client has selected Pickup, they can choose a location to collect their order from and Proceed to payment.
  8. If the client has selected Delivery, they can specify contact information, choose an address from those listed under shipping information, or Add new address.
  9. They will need to choose a Shipping option and Proceed to payment.
  10. Once they have selected a payment option or added a new one, click Pay now and their order will be confirmed.
  11. Clients will get updates of their order status via email.

NOTE: Fresha is in no way responsible for the shipping or delivery of any order placed with your online store. If the client has an issue with their order they will need to contact you directly.

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