Why does my marketplace profile say it is offline?

If your marketplace profile is offline, your clients will be unable to book an appointment with you via the Fresha marketplace, Reserve with Google, or any booking links on your website and social pages. If you haven't disabled your marketplace profile, there are a number of reasons why it may be showing as offline, and a few things we'd recommend checking: 

If your marketplace profile is still showing as offline, please get in touch at hello@fresha.com and we can look into this further for you.

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